We recently reviewed both DynECT Managed DNS and GoDaddy DNS and our analysis shows Dyn to be a better fit for us. Both scored well, GoDaddy with a 73 and Dyn with an 81. Either would be a good choice.
Both offer reliable service, yes even though GoDaddy had an outage recently, they are still reliable. Both have multiple data centers globally, though Dyn has more and in more areas too, IE South America. If you are global that matters. If you are US or US. EMEA, APAC only it may not be a big deal.
Contract wise they are comparable, which means there are things in both we don't like. The GoDaddy SLA was actually better. If they miss their 99.999% goal then you get 2 months free. (If you got a 2 month free from the last outage we would love to hear it, always good to confirm)
Where Dyn really excels is on the relationship. GoDaddy really seems to focus on the smaller shops and expects you to do most of the shopping online with a credit card. Dyn has an account team that can talk to you, explain their products and provide that advice and, well relationship that I think is important.
GoDaddy though is cheaper, has the better SLA and better support hours, though I felt that their support, at least when I tested it, was a little less technical than Dyn. I asked about backing up my DNS records and GoDaddy suggested taking a screen shot, even though they have an option to export. Not a wrong answer, but if I had a lot of records it could be many screen shots and manually having to enter them would not be fun.
GoDaddy also offer more services. I can do web hosting, email hosting and even get them to help with my web design. We didn't look at those services, but there is something to be said for having your hosting and your registration be the same company.
Both Dyn and GoDaddy reserve the right to terminate you at any time. There were at least a few complaints about GoDaddy doing that to protect against fraud, which is good, but getting things turned back on seemed painful. That makes sense since there is no account team to help.
In summary, if company relationship and personal support is important to you for DNS, stick with Dyn.
If you want cheap and easy and are looking to host a website as well, GoDaddy can be a good option.
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